What data does restaurant LUX process?
- Personally identifiable information, e.g. your name, phone number, your e-mail address and your booking information.
- Anonymised data, which does not identify you, e.g. the type of device (smartphone, pc) and browser (Internet Explorer, Firefox) with which you visit this website, the time and duration of your visit and from which country you visit this website.
Personally identifiable information is being collected when you communicate with us, e.g. by means of an e-mail or by submitting the online booking form. Personally identifiable information is stored in a secured environment, that only authorised staff of restaurant LUX has access to. Personally identifiable information is never shared with third parties.
Anonymised data is collected during your visit of this website. This does not happen when your browser has the 'Do Not Track' option enabled. Anonymised data is being collected by Matomo, software that we host and manage ourselves. Anonymised data is not shared with third parties either.
All data, both personally identifiable information and anonymised data, is exclusively stored within the Netherlands on systems that are administered by qualified staff of restaurant LUX only. No third parties have access to it.
There is one exception to the above: sometimes restaurant LUX may send you a text message (SMS) to remind you of your reservation. For example, when you made your reservation some time ago. This message is then delivered by Dutch SMS gateway provider MessageBird, with whom we have a Data Processing Agreement. In such a case, the sharing and processing of data is limited to your phone number only. After delivery of the SMS, the message as well as your phone number are removed at MessageBird.
You have the right to review data that identifies you as a person, and the right to have it corrected and/or deleted. To exercise this right, please send your enquiry to firstname.lastname@example.org.
You may use this public key to encrypt your message. The key's fingerprint is
1FD3 4086 2A8E DEE0 D27D 9473 9EC4 91ED 1C73 C574